As a large enterprise, you likely know the tried-and-true techniques for nurturing relationships with your clients. In a sense, you have to treat them the same way membership organizations approach their subscribers and supporters. You have to make sure you’re always searching for new opportunities to add value for your customers and to improve their experiences.
This technique dovetails…
Survive, Then Thrive. Our New eBook.
August 13, 2020
It’s what we all want as we look toward the future and what the post-Pandemic economy will have to offer. Whether you’re a small business or a company who serves small businesses, survival and eventual prosperity depend on America’s SMBs evolving to meet the emerging…
Imagine being able to upsell a customer just by having them click “yes.”
Imagine provisioning a complex product for SSO by simply asking, “Hey, is this information right?”
These things are not only possible but preferable, and they’re available through the…
How SMBs Can Benefit From Business Dashboards
July 7, 2020
Small and medium-sized businesses (SMBs) are often fueled by the passion of their founders and driven by a strong belief in their core product or service offering.
For these companies, delving into the administrative details, compiling reports and poring over…
IPaaS or DXP: Which One Do You Need?
June 30, 2020
Do you need iPaaS or a DXP? There’s no single right answer. These software categories are not mutually exclusive. In fact, they can be complementary. While iPaaS can help you integrate and align different solutions, a DXP allows you to improve customer…
The Basics of Digital Experience Platforms
June 12, 2020
It wasn’t too long ago that it seemed like this phrase was everywhere: “It’s like Uber, but for ____.” There’s a reason behind the seeming ubiquity of this once-popular elevator pitch.
Two features of Uber were frequently imitated in different verticals. The first…
The Benefits of White-Label Partnerships
May 21, 2020
Does it feel like your company is expected to be everything to everyone?
Many business leaders find themselves pushed and pulled in several different directions at once, almost to the point where their original core competencies seem meaningless and irrelevant to their…